Enquiries
If you would like to receive further details on the distribution services offered by TBS (The Book Service Ltd), please use this link to forward an e-mail to our Business Development department.
General Enquiries
Tel: +44 (0)1206 256000
Fax: +44 (0)1206 255715
The Book Service Ltd
Distribution Centre
Colchester Road
Frating Green
Colchester
Essex
CO7 7DW
Helpdesks
Logistics Helpdesk
Tel: +44 (0)1206 255757
Email: Logistics
- Contact for receipt and tracking of all Logistics queries, eg. stock integrity, title maintenance instructions.
IT Helpdesk
Tel: +44 (0)1206 255900
Email: Helpdesk
- The IT helpdesk is the point of contact for all IT queries and requests for IT services and development. It is their responsibility to allocate your query/request to a member of the IT team, to track it through to completion, and to update you.
IRI Helpdesk
Tel: +44 (0)1206 394083
Email: IRI Helpdesk
- The IRI helpdesk provides help and information for customers on the Industry Returns Initiative.
Customer Services
Trade Sales
Tel: +44 (0)1206 255678
Email: Trade Sales
Export Sales
Tel: +44 (0)1206 255644
Email: Export Sales
Key Accounts
Tel: +44 (0)1206 256060
Email: Key Accounts
Cash Sales/Direct Mail
Tel: +44 (0)1206 255777 / 255800
Fax: 01206 256067
Email: Cash Sales
Publisher Requirements
Tel: +44 (0)1206 255959
Email: Publisher Requirements
Credit Services
Credit Services
Tel: +44 (0)1206 256000
Email: Credit Services
- Use the above email address for any queries on credit issues including: Credit Management, Credit Services International, Credit Services Key Accounts, Credit Services National and Payments.